Freedom To Choose, Who cares for you.

 
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About Us

The Business partner at PACT is Julie Giggs, who has over 30 years experience in the health and social care sector, with 10 years in management.

PACT Partnerships was set up in 2013 to provide service users with choice and control over who will provide their care and support.

When service users were asked what they wanted from the service they stated ‘ I would like the same person to provide the majority of my calls’, ‘I would like the personal assistant to carry out tasks that I request within the time agreed’, ‘I would like the personal assistant to come to me at a time that’s convenient to me’

PACT was created with these requests in mind and continues to put service users at the forefront of decisions regarding the personal assistant they choose to provide them with a service.

What People Are Saying

“Thank you Jan and Julie for supporting me through the change of providers, the PA's are flexible, caring, compassionate and helpful. I feel cared for and loved”

— Elizabeth

Pact Partnerships provided amazing care first for my mum then dad and aunt, and now my uncle . I cannot praise them enough for all their help and support over the years. Especially as my brother and I live a distance away, it gave us peace of mind knowing how well looked after our family were. Nothing was ever too much trouble, we can highly recommend them”

— Judy

“If you have any worries about having to get the right care for your loved ones, stop,you have come to the right place. Julie and her happy band of carers are first class. They are professional, hard working and they care with a capital C. They cared for my sister a few weeks ago and the care she got was first class.”

— Dennis

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Message from Jan Reed, our trainer…

"I have over 40 years experience in the Health and Social Care industry, across the Statutory, Independent and Voluntary sectors. I have seen many changes over the years, have embraced the challenges of these and at a strategic level have led organisations and staff teams through the development and implementation of compliance and improvement. My driving force has always been to improve the lived experience, overall wellbeing, and quality of life for the users of services. Fundamental to these improvements, through training and development, is to build upon the knowledge, skills and competence of health and social care workers, no matter what their role in the workplace, creating a confident and compassionate workforce. My overall aim is to inspire people to make improvements on a personal, team and organisational level"

Meet Some of Your Personal Assistants

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Neil Giggs

Personal Assistant

Kim D

Personal Assistant

Jordan

Personal Assistant

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Max

Personal Assistant

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Jacqui

Personal Assistant

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Katie

Personal Assistant

Katie B

Personal Assistant

Kim K

Personal Assistant

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Our Vetting Process

We have a team of caring and vetted PA’s ready to help and assist in your home. Who you let in, is down to you. All of our PA’s will have; attended a face to face interview, had two professional references that have been verified by PACT, An up-to-date DBS disclosure that will have been commissioned by PACT, Attended basic mandatory training including Moving and Handling as well as safeguarding, infection control and Health and Safety. So you know, you and your family are in good hands